‘Health & Wellbeing Coaching’ is a Supported Self-Management intervention recognised by NHS England as a significant driver in improving people’s health and wellbeing outcomes.
It is as effective for people with mental health conditions (depression, stress or anxiety) as it is for people managing physical health conditions.
KYOH has been working with the NHS in delivering the intervention through Primary Care since 2013 and has achieved consistently good, often outstanding, results.
The key to achieving results lies in: supporting people to recognise the importance of the role they play, building their confidence to manage, and supporting them to problem-solve. This building of knowledge, skills and confidence is known as ‘patient activation’.
Higher levels of patient activation are linked to improved patient outcomes and reduced reliance on clinical services. (Ref: Islington Study)
KYOH uses the Structured Agenda-free Coaching ‘Conversation Flow’ model that evolved out of the Health Foundation's Co-creating Health Self-Management Programme ("SMP").
This has been demonstrated to be more effective at achieving increased patient activation, than other coaching conversation models (such as TGROW), with results also showing the expected improvements in outcomes for patients and reduced reliance on clinical services:
The Structured Agenda-free Coaching ‘Conversation Flow’ model encompasses the Personalised Care Institute’s-accredited skills for health coaching within a coaching conversation structure. The key is having good core coaching skills combined with an understanding of how to work flexibly within the coaching conversation structure to be able to meet patients where they are, whatever their current activation level, and support them as they move forward.
The following are sample case studies:
The support that I received was instrumental in making me see I had a choice/s still in my life and to feel that I still had power over my life - I thought I'd lost that. Patient in High Weald Lewes Havens