The StACC model is an evidence-based coaching approach designed to improve outcomes for patients while reducing their reliance on clinical services.

It can be:

Used as a stand-alone intervention

e.g. by Health and Wellbeing Coaches, Community Connectors, Workwell Coaches,

or wherever people are being supported across a number of sessions to improve any aspect of their health or wellbeing, where this is the primary intention.

Incorporated into other roles

e.g. Care Coordinators, Social Prescribing Link Workers, other health or social care professionals, including in the statutory sector (employment, education), community or voluntary sector workers, or private or public sector workforce support,

or wherever people are supporting others as part of their role.

FAQ’s

Do you need any prior qualifications?

No prior qualifications are needed. A background involving listening skills is an advantage, e.g. counselling training, or working in any support roles. However, listening skills are part of the training so it is suitable for anyone willing to learn and practise the skills.

Is it easy to learn and to use?

StACC is a very simple model:

The initial training is very quick – it only requires 2 days to be introduced to the toolkit of skills and how to use them.

However, it does take practice. For anyone incorporating the skills into another primary role, reflective practice can be sufficient.

For anyone using the model as a stand-alone intervention, it is essential to complete a 4-day training. This consists of a further 2 days of group and individual skills development sessions to embed the skills, alongside an active caseload.

What further skills training do I need to build my expertise?

No further skills are needed – the initial training contains the full toolkit of skills.

However, ongoing supervision - usually monthly then bi-monthly - is necessary to reach expert trainer/supervisor level (usually 2-3 years). 

This is about depth of skill rather than breadth of skills. It’s about understanding the dynamics of the model and how to apply the skills to get the best outcomes. The ongoing supervision alongside an active caseload enables this to happen, with a supervisor who has achieved the expert trainer/supervisor level.